1. Information We Collect
- Personal details (name, email address, phone number) when you contact us or make a booking.
- Payment and booking details (if you book via third-party platforms such as Booking.com or Airbnb).
- Technical information (such as IP address, browser type, cookies, and usage data) when you use our website.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings.
- Communicate with you regarding inquiries, reservations, or special requests.
- Improve our services and website.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your information. We may share your data with:
- Trusted service providers (e.g., booking platforms, payment providers).
- Authorities, where legally required.
4. Data Retention
We keep personal data only as long as necessary for the purposes stated above or as required by law.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time (where processing is based on consent).
6. Cookies
Our website may use cookies to improve user experience. You can disable cookies in your browser settings.
7. Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
8. Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
E-Mail: info@vineam-castle.com
Phone: +27 763279345
Legal Notice
Operator of this website:
Vineam Castle
Charles Street, Sinksbrug
George 6535, Western Cape
South Africa
Contact:
E-Mail: info@vineam-castle.com
Phone: +27 763279345
Responsible for content:
This website is currently managed by the future owners of Vineam Castle.
The ownership and legal entity details will be updated once the registration process is complete.
Last update Privacy Policy: October 2025
Garden Route Wedding & Event Location
2025 Vineam Castle. All Rights Reserved.
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