Privacy Policy

Vineam Castle respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

1. Information We Collect

Personal details (name, email address, phone number) when you contact us or make a booking.
Payment and booking details (if you book via third-party platforms such as Booking.com or Airbnb).
Technical information (such as IP address, browser type, cookies, and usage data) when you use our website.

2. How We Use Your Information

We use your information to:

Process and confirm bookings.
Communicate with you regarding inquiries, reservations, or special requests.
Improve our services and website.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your information. We may share your data with:

Trusted service providers (e.g., booking platforms, payment providers).
Authorities, where legally required.

4. Data Retention

We keep personal data only as long as necessary for the purposes stated above or as required by law.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time (where processing is based on consent).

6. Cookies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings.

7. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Contact Us

For questions or requests regarding this Privacy Policy, please contact us:

E-Mail: info@vineam-castle.com Phone: +27 763279345

Legal Notice

Operator of this website: Vineam Castle Charles Street, Sinksbrug George 6535, Western Cape South Africa

Contact: E-Mail: info@vineam-castle.com Phone: +27 763279345

Responsible for content: This website is currently managed by the future owners of Vineam Castle. The ownership and legal entity details will be updated once the registration process is complete.

Last update Privacy Policy: October 2025

Vineam Castle

Garden Route Wedding & Event Location

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